CUSTOMER GUIDE · DETAILLINK HELP

Payments and reviews after a job

Who handles payment and when a customer can leave verified booking feedback.

Paying for the service

The independent detailer sets the price, taxes and accepted payment methods. DetailLink does not collect deposits, process card payments, issue job receipts or provide refunds. Confirm all payment terms before the work.

Leaving a review

When the business marks the booking completed, the associated customer can submit a review and star rating through the request page. Only one review can be recorded for that completed booking.

Writing useful feedback

  1. Describe the work you actually received.
  2. Mention the agreed scope and service experience.
  3. Avoid publishing a private address, phone number or unrelated personal details.
  4. Keep criticism specific and honest.