CUSTOMER GUIDE · DETAILLINK HELP

Messaging a detailer privately

Ask about services, access and timing using the conversation linked to your request.

Where conversations live

Open your request and choose the relevant detailer from the message section. Each business has a separate conversation connected to that request. Other providers cannot read that private thread.

Useful questions

  1. Ask what is included or excluded from the quoted work.
  2. Confirm whether water, electricity or covered parking is needed.
  3. Clarify the estimated duration and realistic results.
  4. Discuss the final appointment location and how payment will work.

What messages are not

A message to a detailer is not a support ticket to Chromegreen Media Limited. Do not use it to send identity documents or unrelated sensitive information. The operator support inbox is still being configured.