CUSTOMER GUIDE · DETAILLINK HELP

What happens when you accept a quote?

Understand the pending booking state and when an appointment becomes confirmed.

Accepting is not confirmation

When you accept an offer, DetailLink creates a pending booking associated with that business and request. The agreed service scope and quote matter, but no appointment time is automatically reserved.

Next steps

  1. The detailer proposes an appointment time in Edmonton local time.
  2. You review that proposal in your request.
  3. Approve the proposed time if it works.
  4. The booking then displays as confirmed.
  5. Coordinate the exact service address, site access and payment directly with the detailer.

If you need changes

Use the request-specific private message thread to clarify the job or schedule. Cancelling a booking is possible from the request page, but any separate deposit agreement with the provider must be handled directly.