DETAILER GUIDE · DETAILLINK HELP

Managing confirmed and completed bookings

Follow booking status through acceptance, confirmation, completion and customer reviews.

The booking timeline

  1. Customer selects your offer.
  2. The booking appears as pending.
  3. You propose a time and the customer approves it.
  4. The booking becomes confirmed.
  5. After the service, use Mark completed on an eligible confirmed booking.

Before the visit

Confirm the scope, location, access conditions and payment terms with the customer. DetailLink does not handle deposits, collect job payments or send automated email or SMS reminders.

After completion

A completed booking becomes eligible for one customer review. Mark a job completed only when it actually has been performed. The workspace’s booked-job value is a marketplace statistic, not verified revenue or a payout.