KEY TAKEAWAY
Remove personal items, disclose sensitive issues and confirm the location and time with the business.
Before the appointment
Take out cash, documents, electronics, medication and other valuables. Empty removable storage bins and remove loose belongings from the trunk or cargo space if those areas will be cleaned.
For child seats, confirm the provider’s policy before removing or reinstalling anything. Proper installation is a safety issue; many detailers will not take responsibility for it.
- Remove valuables and personal documents
- Clear the cargo area if included
- Photograph existing damage or sensitive areas
- Keep access keys and any garage instructions ready
- Ask how child seats and accessories will be handled
Describe issues that affect the work
Tell the detailer about known dye transfer, fragile trim, damaged switches, aftermarket wiring, pet messes, sticky spills or damp carpets. Those details can affect treatment choice or whether a service is appropriate.
If there are signs of biohazards, mould or other unusual contamination, disclose them before arrival. A general car detail is not a substitute for specialist remediation.
For mobile appointments
Confirm that your parking arrangement is permitted and offers enough room to work safely. Ask whether power, water, indoor access or drainage is needed; requirements vary by detailer.
Check the forecast and have a backup plan if outdoor conditions are unsuitable, especially during an Alberta cold snap.
At drop-off or before work starts
Review the agreed scope, estimated completion, drying needs and any price adjustment process. Walk through problem areas with the provider when practical rather than assuming they have seen every issue in the photographs.
If you booked through DetailLink, the appointment should be approved in the marketplace. Payments for the detailing itself are arranged outside DetailLink with the independent business.
Frequently asked questions
Should I vacuum my car before a detail?
You usually do not need to. Removing clutter is more helpful than performing the cleaning you are paying for.
Can I leave personal items in the trunk?
If the trunk is to be cleaned, move belongings first so the provider can access the area.
What if I need to reschedule?
Contact the independent detailer through the available message or booking workflow and review their cancellation terms.
These guides offer general information, not a service guarantee or an inspection of your car. Services, estimates and expected outcomes are set by independent participating detailers.